Communicating – Cancer Survival Toolbox®

Communicating means letting someone else know clearly what you think and feel, and also learning what the other person thinks and feels.

Communicating Toolbox

After listening to the Toolbox program “Communicating”, you will be better prepared to:

  • Assert yourself or state positively what you want and need.
  • Make “I” statements by saying “I think” or “I feel” instead of saying “you should”.
  • Listen actively and check the message. This means listening carefully, showing the other person you are listening, and checking to see if what you heard is what the person meant to say.
  • Match verbal with nonverbal communication, that is, match your words to your actions and facial expressions.
  • Express your feelings by letting others know how you feel as well as what you think.

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More Information

Track-by-Track Transcripts

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  1. Introduction
  2. Basic Skills
  3. Talking About Feelings
  4. Cultural Barriers
  5. Family Discussions
  6. Conclusion

Other Ways to Listen

Additional Resources

CancerCare  |  (800) 813-4673
A national organization that provides free professional support services to anyone affected by cancer: including people with cancer, caregivers, loved ones and the bereaved. Programs—including counseling and support groups, education, financial assistance, and practical help—are provided by professional oncology social workers free of charge. Counseling and some materials are available in Spanish.

TeamworkTeamwork: The Cancer Patient’s Guide to Talking With Your Doctor

Teamwork is a helpful booklet published by NCCS that aims to help cancer survivors better communicate with their physicians. Developed by cancer survivors and health care professionals, this booklet addresses the need for good communication and provides a list of sound, practical questions that patients can use when talking with their doctor.
Download the PDF »
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Find more helpful resources in the searchable NCCS Resource Guide »

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