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Negotiating
Negotiating means talking with people involved in your healthcare so that you can get what you need to have the best quality of life possible.
After listening to this section of the Toolbox, you will be better prepared to:
- Listen and communicate effectively
- Identify the values that are the principles and standards by which you live
- Set your personal limits -- the boundaries of behavior that you will not cross
- Learn to set emotions aside when negotiating
- Visualize more than one solution to any problem.
Scroll down to listen online, read online transcripts in English, Spanish, and Chinese, or download the audio files to your computer.
Negociación
Negociar significa dialogar con las personas involucradas en el cuidado de su salud para obtener lo que necesita para vivir la mejor calidad de vida posible.
Después de escuchar este programa, usted estará mejor preparado para:
- Escuchar y comunicarse eficazmente
- Identificar los valores que son los principios y normas que rigen su vida
- Establecer sus límites personales —los límites de conducta que usted no cruzará
- Aprender a echar a un lado las emociones mientras está negociando
- Visualizar más de una solución para cualquier problema
Download to Listen Offline
Windows
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Macintosh
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English | MP3
Spanish | MP3
