Communicating (30 min.)

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Communicating means letting someone else know clearly what you think and feel and also learning what the other person thinks and feels.

After listening to this Toolbox program, you will be better prepared to:

  • Assert yourself or state positively what you want and need
  • Make "I" statements by saying "I think" or "I feel" instead of saying "you should"
  • Listen actively and check the message. This means listening carefully, showing the other person you are listening, and checking to see if what you heard is what the person meant to say
  • Match verbal with nonverbal communication, that is, match your words to your actions and facial expressions
  • Express your feelings by letting others know how you feel as well as what you think.

You can also download the free resource guide (pdf). To order the free CD version of the Toolbox, fill out our online form or call 877.NCCS.YES.

SURVIVOR PROFILES

Marian Malloy Blackman, 13-year breast cancer survivor

"This treatment summary and plan is concise and easy. It’s like having someone go through my medical record and extract all the most pertinent information and translate it into an easily readable packet."
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